Legal

Refund & Cancellation Policy

Last updated: August 2026
We want you to feel confident signing up. This page explains exactly when you can get a refund, how cancellation works, and what happens to your data when you leave — in plain English.
Table of Contents
  1. Free trial
  2. Cancellation
  3. Refunds
  4. Your data after cancellation
  5. Talk to us

The short version: 14-day money-back guarantee — request a refund within 14 days of any charge and we'll refund you in full, no questions asked. Cancel anytime. No conditions, no fine print.

Free trial

Every paid plan starts with a free trial. We ask for a payment method up front so your subscription can continue seamlessly if you decide to stay. You can use all features of your chosen plan during the trial, and we'll email you before it ends. Cancel any time before the trial ends and you are not charged anything. If you don't cancel, the trial automatically converts to a paid subscription and your card is charged for the first period — and you're still covered by our 14-day money-back guarantee below.

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Cancellation

You can cancel your subscription at any time — no notice period, no cancellation fee, no awkward phone call required. Just go to your billing settings and click cancel.

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Refunds

We offer a straightforward 14-day money-back guarantee. If you're not happy for any reason, email us within 14 days of a charge and we'll refund you in full — no questions asked. Duplicate charges are always refunded immediately.

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Your data after cancellation

When you cancel, your account data is retained for 90 days in case you change your mind. After 90 days, your data is permanently deleted from our systems. If you want it deleted sooner, email us at hello@aitmp.io and we'll handle it within 30 days.

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Talk to us

Refund requests, billing questions, or anything that doesn't feel right: hello@aitmp.io — a real person reads every email and responds within 1 business day.